Maytag 25.3 Cubic Foot Side-by-Side Stainless Steel Refrigerator (Model # MSD2576VEM)

Maytag 25.3 Cubic Foot Side-by-Side Stainless Steel Refrigerator (Model # MSD2576VEM)

We purchased a $1600 Maytag 25.3 Cubic Foot Side-by-Side Stainless Steel Refrigerator (Model # MSD2576VEM) through Home Depot's website (www.HomeDepot.com) on November 26, 2011, just over two years ago. It is now a 250 pound door stop!

A $1600 refrigerator should last more than two years and 120 days, but this one died last week when the condenser failed, an $863.46 repair. 

When I called Home Depot to see if they stood behind the faulty products they sell, I was told "we're so sorry for your troubles, let me connect you with Maytag". I told the individual that the Maytag warranty was for 12 months, parts and labor, and that my MasterCard extended warranty added an additional 12 months to the warranty, expiring less than 4 months ago. I asked again "are you going to stand behind this product" and was told "I'm sorry, but you'll have to contact Maytag" … WRONG ANSWER!

How can a $1600 appliance fail after just two years? Because it is garbage. Why will Home Depot and Maytag NOT stand behind their products? Because they can! These companies could care less that one of their products failed just as Apple Inc. could care less that their products are junk, and only because individual consumers just do not count. If I do not buy another Maytag or Home Depot product, which I will not do, it means nothing to their bottom line. They only care about large losses and knowing that people care only about themselves, they know all too well that we will not unite and boycott their products and services, so they blow us off. Being the owner of two homes, one a rental property, I spend several thousand dollars each year at Home Depot. As a Home Depot, Inc. and Maytag Corporation shareholder (large cap mutual funds), I have serious concerns when the companies I am part owner of fail customers with faulty products and poor support. You should too!

I refuse to spend another penny, much less $863.46, to repair a two-year old Maytag refrigerator which should last at least 10-15 years. This is not the first problem I have had with Home Depot and have only continued as a customer because the nearest Lowe's is over 30 miles away. This was my first Maytag appliance, even though I had heard terrible things about their products prior to purchase, AND MY LAST.

I hope I can save at least one person the same grief and expense we have suffered at the hands of Home Depot and Maytag by writing this review. Hopefully, enough people will read it and Home Depot and Maytag will get the message, but I am not counting on it because THEY DON'T CARE, THEY DON'T HAVE TO!

No surprise, BOTH REVIEWS (Home Depot and Maytag) WERE REJECTED! "Your opinion is very important to us, but ...". Give me a break! Here are the emails I received:

From: Maytag <noreply@messages.maytag.com>
Date: Friday, March 28, 2014 at 1:33 PM
To: Chris Sorrentino <combatcritic@gmail.com>
Subject: Your Review has been Rejected

Hello CombatCritic, Your opinion is very important to us and the Maytag community. We appreciate you taking the time to write a review on Side-By-Side Refrigerator with Beverage Chillerâ≥¢ Compartment. Unfortunately your review did not meet ourguidelines for posting on our site for the following reason(s): To protect your privacy, our publication guidelines do not permit the mention of such personal information as your name, phone number, email address, or postal address. Also, it does not permit the use of derogatory comments or profanity. We encourage you to review our guidelines and resubmit your review on Side-By-Side Refrigerator with Beverage Chillerâ≥¢ Compartment. Thanks for being an active member of the maytag community. Sincerely, Team Maytag You may contact maytag with questions or concerns related to customer support and satisfaction. This email was sent by: Maytag 553 Benson Road Benton Harbor, MI, 49022, USA

From: The Home Depot <HomeDepotCustomerCare@email.homedepot.com>
Date: Friday, March 28, 2014 at 8:34 AM
To: Chris Sorrentino <combatcritic@gmail.com>
Subject: Your review has been rejected

Your community engagement helps other customers get the right products for their projects Please add HomeDepotCustomerCare@email.homedepot.com to your address book. Learn how.

Hello CombatCritic, Thank you for taking the time to provide your feedback about 25.3 cu. ft. Side-by-Side Refrigerator in Monochromatic Stainless Steel. Your insight is very important to us and the other Home Depot customers who will read about your product experience. Unfortunately, your review did not meet our guidelines to be eligible for publication on our site. We want to post your review, so please remember to omit references to other websites and do not include URL links. We encourage you to look over our guidelines below and resubmit your review regarding 25.3 cu. ft. Side-by-Side Refrigerator in Monochromatic Stainless Steel. Writing Guidelines We want to publish your review, so please follow these writing guidelines: Focus on the product Avoid writing about customer service issues - instead, contact us to discuss your concerns Do not mention competitors or the specific price you paid Do not include any personally identifiable information such as your full name or address Thanks for being an active member of The Home Depot community. Sincerely, The Home Depot Team If you have questions regarding the submission and approval process, please call us at 1-800-466-3337 (1-800-HOME-DEPOT). - SAVINGS CENTER  |   LOCAL AD  |   STORE FINDER

Please do not reply to this email. To contact us, click

"I am sorry to inform you Maytag and Home Depot, but" ... 
CombatCritic Gives the Maytag MSD2576VEM Refrigerator, Home Depot, and Maytag Corporation 1 Out of 10 Bombs … MORE BOMBS ARE GOOD!

Key Words: Home Depot, home, depot, Maytag 25.3 Cubic Foot Side-by-Side Stainless Steel Refrigerator Model # MSD2576VEM, Maytag, Side-by-Side, Stainless, Steel, Refrigerator, Model, MSD2576VEM, CombatCritic, combat, critic

#BringBoweHome ... Seeking the Release of Sgt Bowe Bergdahl (USA)

#BringBoweHome ... Seeking the Release of Sgt Bowe Bergdahl (USA)

Sgt Bowe Bergdahl, USA - Captured June 30, 2009

Army Sergeant Bowe Bergdahl was captured on June 30th, 2009 while on patrol near the town of Yahya Khel in the Paktika Province in Southeast Afghanistan and near the border with Pakistan.

Bowe recently received national media attention after this video was exposed:

http://www.cnn.com/2014/01/15/world/asia/us-prisoner-video/

For more background on his capture and efforts for his release, read more here:

http://en.wikipedia.org/wiki/Bowe_Bergdahl

This young man has been in captivity for nearly 5 years, but have you heard much, if anything, about him? Probably not. Why is our government and the media covering this up and what are they doing to ensure his safe release or recovery?

You and your family members are home, safe, and secure, but Sgt Bowe Bergdahl's family has been worrying about their son, brother, and grandson for nearly five years ... PLEASE SIGN THIS WHITE HOUSE PETITION, endorsed by Bowe's father Bob on Twitter:

@bobbergdahl

Let's help #BringBoweHome soon and safely!

Key Words: sgt, Bowe, Bergdahl, bob, US, Army, Afghanistan, patrol, capture, captured, captivity, Taliban, Pakistan, Navy, SEALS, CombatCounselor, combat, counselor

HALL OF SHAME INDUCTEE: LANDWORKS - SPRINKLER REPAIR - KANSAS CITY, MO

HALL OF SHAME INDUCTEE: LANDWORKS - SPRINKLER REPAIR - KANSAS CITY, MO

I should have known there would be a problem when woman on the phone refused to provide a "free estimate" when I called at the end of July, 2013, stating we only do that for "big jobs" even though they advertise free estimates.  She was a bit snotty as well.

Having had no luck finding a dependable, competent, reasonably priced lawn sprinkler company in 5 years (I have gone through 5 or 6 and my system is still having problems), I decided to give them a try.

The worker arrived on-time and spent EXACTLY 2 hours digging up and repairing a leak in one of the lines as well as replacing a head and valve.  He said he was going to inspect and adjust all of the heads, but here it is less than six weeks later and I have more problems than before he arrived.  

I was charged for 3 hours when the bill arrived, so I called to complain and the woman quickly agreed to subtract the EXTRA hour from my bill, indicating to me that they likely inflate bills routinely.  I was also charged $36+ for the head and valve, parts costing $10 at Home Depot and a HUGE MARKUP ... CAN YOU SAY RIP-OFF?  The most absurd charge was for the PVC pipe, $36.81 for something that probably cost them less than $3.00 ... A 1000% MARKUP!  Then they have the gaul to add a $3.00 GAS SURCHARGE even though I was within their service area.

I WOULD NOT RECOMMEND THIS COMPANY AND IF YOU DO USE THEM, ANNOTATE EXACTLY WHEN THE TECHNICIAN ARRIVES AND DEPARTS SO YOU CAN CHALLENGE THE BILL WHEN IT ARRIVES.  $65 AN HOUR FOR A TECHNICIAN WHO IS LUCKY TO BE PAID $15 AN HOUR (400% MARK-UP) AND 1000% MARKUP ON MATERIALS?  I'M OBVIOUSLY IN THE WRONG BUSINESS!

Key Words: Sprinkler, Landworks, repair, service, head, valve, PVC, rip-off, Kansas City, MO, installation, scam, overcharge, markup, snotty, combat, activist, institutional, terrorism

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